Privacy

Kikria Privacy Policy

Kikria collects only the data it needs to run the platform, process your payments, and keep your account secure. This policy explains exactly what data is collected, why it is collected, how it is stored, and what your rights are. No jargon, no hidden clauses.

Last Updated: 1 January 2025

How Kikria Protects Your Privacy

Six things kikria does to make sure your personal data stays safe and is used only for the right reasons.

Minimal Data Collection

Kikria only collects the personal data that is genuinely necessary to operate your account, process payments, and comply with legal requirements. If a piece of data is not needed, kikria does not collect it. Your information is not harvested for advertising or sold to data brokers.

Encrypted Storage

All personal data stored by kikria is encrypted at rest using AES-256 encryption. Data in transit between your device and the kikria platform is protected by TLS 1.3. Your payment details are never stored on kikria servers — they are handled directly by the payment provider.

No Third-Party Selling

Kikria will never sell, rent, or trade your personal data to any third party for commercial purposes. Data is shared only with the service providers that are essential to running the platform — payment processors, identity verification services, and fraud prevention systems.

Access Controls

Access to your personal data within the kikria organisation is restricted on a strict need-to-know basis. Only team members who require access to perform their job functions can view your data. All internal access is logged and audited regularly.

Defined Retention Periods

Kikria does not keep your data indefinitely. Retention periods are defined for each category of data and are based on legal requirements and operational necessity. When data is no longer needed, it is securely deleted or anonymised.

Your Rights, Respected

You have the right to access, correct, and request deletion of your personal data. Kikria responds to all data rights requests within 30 days. You can submit a request at any time by contacting the kikria support team at [email protected].

SECTION 01

Who We Are

Kikria is an online gaming platform operating at kikria.vip, serving players in Bangladesh. When this Privacy Policy refers to "kikria", "we", "us", or "our", it refers to the kikria platform and the team responsible for operating it.

This Privacy Policy applies to all personal data collected through the kikria website, the kikria mobile app, and any communications between you and the kikria support team. By registering an account or using the kikria platform in any way, you acknowledge that you have read and understood this Privacy Policy.

If you have any questions about how kikria handles your personal data, contact the support team at [email protected] before registering. We are happy to answer any questions you have.

SECTION 02

Data We Collect

Kikria collects personal data in three ways: data you provide directly when registering or using the platform, data collected automatically when you use the platform, and data received from third-party service providers such as payment processors and identity verification services.

Category Examples Source
Identity Data Full name, date of birth, national ID number Provided by you at registration or verification
Contact Data Mobile number, email address Provided by you at registration
Financial Data bKash/Nagad/Rocket account number, transaction reference numbers Provided by you when making deposits or withdrawals
Technical Data IP address, device type, browser type, operating system Collected automatically when you use the platform
Usage Data Games played, bets placed, session duration, login times Collected automatically during platform use
Communications Data Support chat transcripts, email correspondence Generated when you contact kikria support

Kikria does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is required for identity verification purposes.

Kikria never stores your full payment card details or mobile banking PIN. Payment transactions are processed directly by the payment provider using their own secure systems.

SECTION 03

How We Use Your Data

Kikria uses your personal data only for the purposes described in this policy. We do not use your data for purposes that are incompatible with the reason it was originally collected. The main purposes for which kikria uses your personal data are:

  • Account management: Creating and maintaining your kikria account, verifying your identity, and managing your account settings and preferences.
  • Payment processing: Processing deposits and withdrawals, verifying payment methods, and maintaining transaction records as required by financial regulations.
  • Platform security: Detecting and preventing fraud, money laundering, and other prohibited activities. Monitoring for unusual account activity that may indicate unauthorised access.
  • Customer support: Responding to your enquiries, resolving disputes, and providing assistance with account issues.
  • Responsible gaming: Monitoring gaming patterns to identify players who may be experiencing gambling-related harm and providing appropriate support tools.
  • Legal compliance: Meeting our obligations under applicable laws and regulations, including anti-money laundering requirements and age verification obligations.
  • Platform improvement: Analysing aggregated, anonymised usage data to improve the kikria platform, fix technical issues, and develop new features.
  • Communications: Sending you important account notifications, security alerts, and — where you have opted in — promotional communications about kikria offers and games.

You can opt out of promotional communications at any time by updating your notification preferences in your account settings or by contacting support. Opting out of marketing communications will not affect your ability to use the kikria platform.

SECTION 04

Legal Basis for Processing

Kikria processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

  • Contract performance: Processing that is necessary to provide the kikria service to you under the Terms and Conditions you agreed to at registration. This includes account management, payment processing, and customer support.
  • Legal obligation: Processing that is required to comply with applicable laws and regulations, including anti-money laundering laws, age verification requirements, and financial record-keeping obligations.
  • Legitimate interests: Processing that is necessary for kikria's legitimate business interests, such as fraud prevention, platform security, and improving the quality of the service — provided these interests are not overridden by your privacy rights.
  • Consent: Processing based on your explicit consent, such as sending promotional communications. You can withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
SECTION 05

Data Sharing

Kikria does not sell your personal data. Data is shared with third parties only in the following limited circumstances, and only to the extent necessary for the stated purpose:

  • Payment processors: bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by financial data protection regulations.
  • Identity verification providers: When kikria is required to verify your identity, your identity documents and personal details may be shared with a licensed identity verification service. This data is used solely for verification purposes.
  • Fraud prevention services: Kikria uses third-party fraud detection systems that may process technical data such as IP addresses and device fingerprints to identify suspicious activity.
  • Regulatory authorities: Kikria is required by law to report certain transactions and activities to relevant regulatory and law enforcement authorities. This includes suspicious transaction reports under anti-money laundering regulations.
  • Professional advisers: Lawyers, auditors, and other professional advisers may access your data where necessary in connection with legal proceedings, audits, or regulatory investigations, subject to strict confidentiality obligations.

All third parties who receive your personal data from kikria are required to handle it securely and in accordance with applicable data protection laws. Kikria does not permit third parties to use your data for their own marketing purposes.

SECTION 06

Cookies and Tracking

Kikria uses cookies and similar tracking technologies on the website and in the mobile app. Cookies are small text files stored on your device that help the platform function correctly and allow kikria to understand how the platform is being used.

Kikria uses the following categories of cookies:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Functional cookies: Remember your preferences such as language settings and display options. Disabling these may affect your experience on the platform.
  • Analytics cookies: Collect anonymised data about how players use the platform, which pages are visited most, and where technical errors occur. This data is used to improve the platform and is not linked to individual user identities.
  • Security cookies: Used to detect and prevent fraudulent activity, including bot detection and session integrity verification.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging in to your kikria account. Kikria does not use third-party advertising cookies or tracking pixels for retargeting purposes.

SECTION 07

Data Security

Kikria takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration.

  • All data stored on kikria servers is encrypted at rest using AES-256 encryption.
  • All data transmitted between your device and the kikria platform is protected by TLS 1.3 encryption.
  • Access to personal data within the kikria organisation is restricted to authorised personnel on a need-to-know basis.
  • All internal access to personal data is logged and subject to regular audit.
  • Kikria conducts regular security assessments and penetration testing to identify and address vulnerabilities.
  • In the event of a data breach that poses a risk to your rights and freedoms, kikria will notify affected players and relevant authorities as required by applicable law.

While kikria takes every reasonable precaution to protect your data, no system is completely immune to security risks. You can help protect your account by using a strong, unique password and enabling any two-factor authentication options available in your account settings.

SECTION 08

Data Retention

Kikria retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

Data Category Retention Period Reason
Account data Duration of account + 5 years after closure Legal and regulatory compliance
Transaction records 7 years from transaction date Financial record-keeping requirements
Identity verification documents 5 years after account closure Anti-money laundering regulations
Support communications 3 years from last interaction Dispute resolution and quality assurance
Technical and usage data 13 months from collection Platform analytics and security monitoring
Marketing preferences Until you withdraw consent Consent-based processing

When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. Anonymised data may be retained indefinitely for statistical and analytical purposes.

SECTION 09

Your Rights

You have the following rights in relation to your personal data held by kikria. To exercise any of these rights, contact the support team at [email protected]. Kikria will respond to all requests within 30 days.

01
Right of Access

You have the right to request a copy of the personal data kikria holds about you. This is sometimes called a Subject Access Request. Kikria will provide this information in a clear, readable format within 30 days of receiving your request.

02
Right to Rectification

If any personal data kikria holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update most account information directly in your account settings, or contact support for assistance.

03
Right to Erasure

You have the right to request that kikria delete your personal data in certain circumstances — for example, if the data is no longer necessary for the purpose it was collected, or if you withdraw consent and there is no other legal basis for processing. Note that kikria may be required to retain certain data for legal compliance reasons even after an erasure request.

04
Right to Restrict Processing

You have the right to request that kikria restrict the processing of your personal data in certain circumstances, such as while the accuracy of the data is being contested or while an objection to processing is being considered.

05
Right to Data Portability

Where processing is based on your consent or on a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format, and to request that it be transferred to another service provider where technically feasible.

06
Right to Object

You have the right to object to processing of your personal data where kikria relies on legitimate interests as the legal basis. Kikria will stop processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.

Exercising your data rights will not affect your ability to use the kikria platform, except where the exercise of a right — such as erasure — necessarily requires the closure of your account.

SECTION 10

Children's Privacy

The kikria platform is strictly for adults aged 18 and over. Kikria does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on the kikria platform or provided personal data to kikria, please contact the support team immediately at [email protected].

Upon receiving a verified report of underage registration, kikria will immediately close the account, delete all associated personal data, and return any deposited funds to the original payment method. Kikria takes underage gambling extremely seriously and cooperates fully with any investigation into such cases.

If you are under 18, you must not register on kikria or attempt to use the platform in any way. Kikria uses age verification systems to detect and prevent underage registration.

SECTION 11

Changes to This Policy

Kikria may update this Privacy Policy from time to time to reflect changes in the platform, changes in applicable law, or improvements to our data handling practices. When material changes are made, kikria will notify registered players via email or an in-platform notification at least 7 days before the changes take effect.

The date of the most recent update is displayed at the top of this page. We encourage you to review this policy periodically. Continued use of the kikria platform after the effective date of any changes constitutes your acceptance of the updated policy. If you do not agree with the changes, you should stop using the platform and contact support to close your account.

SECTION 12

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way kikria handles your personal data, please get in touch. The kikria support team is available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: Available from your kikria account dashboard after login.
  • Data Rights Requests: Send to [email protected] with the subject line "Data Rights Request". Kikria will acknowledge your request within 48 hours and respond in full within 30 days.

Kikria is committed to resolving all privacy-related concerns promptly and transparently. If you are not satisfied with our response to a data rights request, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.

Ready to Play?

Your Data Is Safe. Now Let's Play.

Kikria protects your privacy from day one. Register your free account, deposit via bKash or Nagad, and enjoy fair games with instant payouts — all backed by the security practices described in this policy.